I already checked the HP site and nothing helpful popped up. I have an HP psc 1350 All-In-One printer. If anyone has any suggestions besides trying to dismantle it, I would be very grateful.
Thank you!!!
Jeff
the color catridge says “57″
who else has this printer, and has the number for the black ink?
Abdul
Both the color ink cartridge and black one work perfectly when a test page or cleaning or diagnostics is printed.
However, when I attempt to print something from MS Paint or Microsoft Word (or any other program) that is in color it will not print anything that is colorful.. the black works, color areas are greyscale.
If I try to print without the black cartridge it results in a blank sheet of paper.
Because I know the printer and cartridges are working correctly on the test pages, I checked every possible setting I could find that might result in greyscale in all my programs.
I can’t find anything. Please please please help me find out what is wrong and how to fix it!
The settings are set for printing in color.
“Print in color” is selected.
In the programs, they are all set up for printing in color.
Aleksandr